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Job description
We're looking for a Lead - Product Marketing Specialist to develop foundational messaging architecture and positioning frameworks for Sprinklr Service products. The ideal candidate will have 7+ years of B2B SaaS product marketing experience and a proven track record in developing positioning frameworks and messaging architecture that can scale across organizations.
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Tech, Software & IT Services • Media & Communications
Sprinklr is an AI-native unified customer experience management platform that enables brands to deliver consistent, personalized experiences across all touchpoints. It integrates social media management, marketing, advertising, customer feedback, and omnichannel contact center capabilities into a single cloud platform, breaking down data silos and providing real-time insights. The platform combines human insight with AI speed to create seamless, efficient interactions that build trust and loyalty. Over 1,900 enterprises, including Microsoft, P&G, and Samsung, rely on Sprinklr to scale their customer experience worldwide. Its distinctive value lies in its AI-powered, unified approach that unites all customer-facing teams on one platform.