Cloud Site Reliability Engineer

Smile Digital Health is seeking a Cloud Site Reliability Engineer to ensure the reliability, scalability, and performance of production-grade services deployed across multiple cloud vendors and infrastructure platforms.

Requirements

• Demonstrated expertise of cloud service providers and best practices around implementation and configuration
• Experience with Kubernetes, Openshift, Kafka, Elastic stack
• Proven experience working with microservices architecture, with a strong focus on Java-based services
• Experience in applying chaos engineering practices to evaluate and enhance system resiliency
• Skilled in troubleshooting performance issues, including analyzing time consumption, allocating resources, and recommending optimizations
• Familiar with performance testing methodologies and tools to assess system behavior under load
• Proven experience with Security and Compliance (SOC2, HIPAA, ISO27001) best practices and how to implement controls that support high-velocity software delivery teams
• Proficiency in Terraform, Ansible or Chef
• Expertise in troubleshooting, support escalation, on-call process optimization and documenting knowledge
• Passionate about Infrastructure as code, automation, and developing solutions that help developers move quickly and safely
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem
• Experience operating and maintaining production systems in a Linux and public cloud environment
• Prior experience working in high-performance or distributed systems
• Working knowledge of industry best practices regarding information security
• Previous experience building or maintaining a large-scale Cloud service
• Proven ability to prioritize and track multiple projects in parallel
• Proven ability to be highly responsive and customer-focused

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club