
Job description
As a Client Success Manager, you will lead the execution of day-to-day production and other marketing activities in partnership with our clients and a cross-functional team. You’ll be responsible for facilitating services across the agency, including campaign and program development, QA, strategy, creative, and technical consulting.
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Media & Communications
Shaw/Scott is a global digital-marketing agency that blends strategy, creative, campaign production, and technical solutions to help brands build meaningful customer relationships. Founded in 2009 by a women/LGBT team, the firm has grown to 80+ professionals across six continents, earning awards for excellence, collaboration, and innovation. Its services span analytics, data science, marketing automation, and customer-experience platforms such as Braze, Bloomreach, and Iterable, enabling end-to-end lifecycle marketing and retention programs. Shaw/Scott's culture of diversity, flexibility, and partnership empowers teams to deliver tailored, high-impact campaigns while fostering an inclusive workplace. The agency's commitment to equality and opportunity makes it a distinctive partner for brands seeking both creative excellence and responsible business practices.