Store Manager

Responsible for all aspects of the Stores' operations, including staffing, training, and developing leadership teams to deliver sales and profit results while maintaining a friendly shopping environment.

Requirements

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Recruits, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate Relations issues, consulting with the District Manager as needed.
• Ensures compliance with all State, Local and Federal regulations.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.

Benefits

• 401k Matching
• Generous Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan