Family Services Coordinator - Ronald McDonald House Comer Children's Hospital (Overnight)

We exist so families can get better together. This position is responsible for coordinating the effective operation of the Ronald McDonald House: UChicago Medicine Comer Children’s Hospital in the overnight hours. The Coordinator is accountable for maintaining program function including registering and checking out families, monitoring the physical structure of the facility, and supporting overnight emergency needs.

Requirements

• Execute defined policies and procedures for the program
• Welcome and orient guests to the House, completing all check-in and check-out procedures and paperwork
• Demonstrate a caring attitude toward families, volunteers, and donors
• Act as liaison to hospitals for processing referrals/reservations
• Provide and assist families with information, directing them to resources, activities or services they may need
• Coordinate overall daily strategy for use of available rooms
• Assist with statistics for program by inputting daily occupancy records
• Ensure all common areas remain clean and supplies are stocked
• Track guest donations and occupancy rates for monthly reporting purposes
• Direct, train, and oversee volunteers performing essential program support functions such as meal provision, guest welcome, housekeeping, and special projects
• Complete all data entry, record keeping, and documentation for the shift
• Regular participation in meetings and trainings as requested by program leadership

Benefits

• Medical, Dental, Vision
• Basic Life, Short-term, and long-term disability, voluntary employee/spouse/child life insurance
• Flexible Spending, Dependent Care, and Commuter Benefit Accounts
• Employee Assistance Program
• 401(k)
• PTO