Technical Support Engineer/ Working knowledge of Python, JSON and RESTful API’s ,Linux environment

We are looking for a Technical Support Engineer to support ReversingLabs customers and work closely with our product management and development teams. The ideal candidate will have a strong technical background, excellent customer service skills, and a proactive attitude.

Requirements

• Working knowledge of Python, JSON and RESTful API's
• Experience with Linux, including supporting Linux-based applications
• Networking Experience; Experience with acquiring and analyzing packet captures
• Experience in providing Technical Support to worldwide customers
• Excellent customer facing communication skills (verbal and written) in the English language
• Proven expertise with SaaS solutions and Cloud technologies
• BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications

Benefits

• Competitive salary and commission
• Health, vision, dental, disability, life insurance
• 401K
• Commuter Benefits Reimbursement