Linux Technical Support Engineer

Join ReversingLabs, a leading threat detection and analysis solutions company, as a Technical Support Engineer. As a member of our technical support team, you will provide exceptional customer service, troubleshoot complex technical problems, and partner with Product and Engineering to identify and evolve the product to eliminate high support volume generators.

Requirements

• Working knowledge of Python, JSON and RESTful API's
• Experience with Linux, including supporting Linux-based applications
• Networking Experience; Experience with acquiring and analyzing packet captures
• Experience in providing Technical Support to worldwide customers
• BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications

Benefits

• Competitive salary and commission
• Health, vision, dental, disability, life insurance
• 401K
• Commuter Benefits Reimbursement