Bath + Kitchen Showroom Sales Consultant

As a Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life. You will achieve sales and margin targets, provide remarkable end-to-end experiences, and develop long-lasting relationships with designers, smaller custom builders, and high-end remodelers.

Requirements

• Passion for sales and customer satisfaction
• Ability to build rapport and trust with customers
• Technical knowledge of appliances
• Ability to develop a portfolio of business consisting of designers, smaller custom builders, and high-end remodelers
• Achieve sales targets by delivering remarkable service and consistently following the sales process
• Grow customer base within company targets
• Monitor current sales trends and product performance results
• Provide solutions based on customer needs
• Develop strong relationships with designers, small custom builders, and high-end remodelers
• Prepare error-free quotes and spec/picture books
• Follow up post-quote within customer expectations
• Convert quote to order and procure products
• Continually enhance sales skills and product knowledge
• Attend showroom functions, CEUs, and events as means to acquire leads
• Develop and sustain sales relationships within the remodel/new custom build eco-system
• Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships
• Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives
• Respond with urgency and within 1 business day
• Attend daily huddles with manager and monthly touch bases
• Communicate daily to support function on backorder concerns and task to be completed by the Showroom Consultant Support
• Readily share ideas, trends, and customer feedback in positive manner to improve upon current processes
• Share market and competitor information with all applicable channels within the organization and establishes relationships and working partnerships with all levels
• Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy
• Track weekly sales progress and complete assigned training
• Maintain the highest ethical standards consistent with good judgement, company policy and objectives
• Assist with credit and collections of accounts receivable as needed

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream