Managed Services - Application Evolution Services - SAP - Director

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance.

Requirements

• Minimum 8 years of experience
• Bachelor's degree required
• Demonstrates thought leader-level abilities as a team leader
• Understanding and solving business and technology challenges related to the implementation and support of ERP, HR, and/or CRM technologies
• Performing as a team leader-supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation
• Coaching staff including providing timely meaningful written and verbal feedback
• Conducting industry, market, competitive and value chain analysis
• Developing business cases and understanding underlying ROI
• Conducting customer segmentations and developing associated segment strategies and value propositions
• Performing capability gap analyses and other-related customer-facing capabilities
• Developing customer centric operating models
• Understanding customer trends in the Finance, HR, and/or B2B/C spaces, as well as across industries
• Driving strategic change into client organization
• Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management
• Leveraging industry knowledge and analytical skills, especially as it relates to project management and project facilitation
• Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management know-how
• Identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities
• Preparing and presenting complex written and verbal materials
• Defining resource requirements, project workflow, budgets, billing and collection
• Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
• Leveraging Business transformation skills with a track record of successful change enablement with quantifiable results
• Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks
• Implementing system applications, software configurations, and XML or other related coding in the following ERP/CRM technological product suites; Salesforce.com, SAP, Oracle, Workday, Marketo, or other SaaS and On-Premise ERP

Benefits

• Medical
• Dental
• Vision
• 401k
• Holiday pay
• Vacation
• Personal and family sick leave