Pride Product Support Technician I (8:30am-5pm, 9:30am-6pm rotation)

To provide exceptional customer service, assist in troubleshooting one product line, process quotes and orders, and provide technical support for all Pride providers

Requirements

• Provide product support and assist providers in troubleshooting on one product line
• Enter orders and data received via telephone, web, and/or faxes
• Report all service complaints that can be deemed as a Quality Concern to the Regulatory and Compliance team (injury, property damage, etc.)
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the Annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations

Benefits

• Annual bonus potential of $4,000
• 401k Matching
• Health insurance
• Paid time off
• Life insurance