Site Reliability Engineer, Observability

We are looking for a Site Reliability Engineer, Observability to support and evolve end-to-end observability solutions for collecting, shipping, storing, and querying OpenTelemetry signals across infrastructure, containers, and Kubernetes environments. The ideal candidate will have 3+ years of experience in Observability, SRE, DevOps, or platform engineering roles supporting production systems.

Requirements

• Bachelor’s degree in Computer Science or equivalent practical experience
• 3+ years of experience in Observability, SRE, DevOps, or platform engineering roles supporting production systems
• Strong understanding of APM and SRE fundamentals, including MELT (Metrics, Events, Logs, Traces), latency analysis, error rate monitoring, service dependency mapping, SLIs/SLOs, alert tuning, and root cause analysis
• Hands-on experience administering at least one modern observability/APM platform (e.g., Splunk, New Relic, Grafana)
• Experience building dashboards and actionable alerts, including configuring alert workflows and integrations with incident management tools such as PagerDuty
• Experience implementing or supporting OpenTelemetry-based instrumentation and improving telemetry quality across services
• Familiarity with Kubernetes and cloud-native environments
• Experience managing telemetry pipelines and agents (e.g., collectors, forwarders, sidecars)
• Working knowledge of scripting or automation (e.g., Shell, Python) and CI/CD concepts
• Relevant certifications such as New Relic APM Practitioner, Reliability Engineer – Professional, Splunk Admin, or GCP Associate Cloud Engineer

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together