Director of Racquet Sports

The Director of Racquet Sports provides strategic leadership and operational oversight for all racquet programming, including Tennis and Pickleball, and innovative new offerings to drive participation and retention across all skill levels.

Requirements

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must align with Peregrine Hospitality TBO Strategy and focus on recruiting and retaining top talent.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Ensure proper inspection of the courts/facilities on a daily basis prior to the start of play and ascertain that all necessary maintenance has been performed and the courts are in a safe working order.
• Recruit, train, schedule, and develop teaching professionals, attendants and seasonal staff.
• Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.
• Design and execute a comprehensive calendar of events including: Promote tennis and pickleball clinics, private lessons, adult, junior and senior programs
• USTA Leagues and local team tennis and pickleball activities
• Tournaments (club championships, invitationals, charity and seasonal events)
• Manage pickleball and tennis round robins, ladders, and social play
• Junior development, adult clinics, and camps
• Ensure programming appeals to members, resort guests, and visiting corporate groups
• Collaborate with Sales & Events teams to support group stays, retreats and buyouts
• Innovate new offerings to drive participation and retention across all skill levels
• Payroll and labor management
• Lesson revenue and program profitability
• Establish and Monitor KPI’s
• Forecast, budget and create a strategic growth plan
• Maximize revenue through private lessons, clinics, camps, leagues and special events
• Serve as a visible, engaged leader for the racquet community
• Foster strong relationships with members, guests and league participants
• Address feedback and resolve concerns professionally and proactively
• Partner with Membership and Marketing teams on communication, promotion and engagement strategies.
• Ensure compliance with USTA regulations and club policies
• Oversee court reservations, lesson scheduling systems, and POS reporting
• Maintain accurate records, waivers, certifications, and staff credentials