Financial Services Manager (Don Valley Volkswagen)

Don Valley Volkswagen is seeking a result-oriented Financial Services Manager to join their dynamic team. The successful candidate will have a proven track record in financial services and will be responsible for managing the financial services department, including obtaining financing, insurance, and other personal information for customers, preparing credit applications, and building relationships with customers to close deals and ensure customer satisfaction.

Requirements

• High School Diploma or GED is required
• Minimum of 2-3 years sales experience, preferably in an automotive or financial services environment
• Minimum of 1-2 years Dealer Financial Service experience
• OMVIC Certification required
• Dealer CRM system experience is required
• Must have a valid Ontario Driver's License and good driving record
• Knowledge of financial institutions, insurance policies, and warranty options
• Ability to read, understand, and calculate banking figures such as discounts, interest rates, percentages, and commissions
• Strong knowledge of sales principles, methods, practices, and techniques
• Solid negotiation, conflict resolution, and people management skills
• Strong problem identification and problem resolution skills
• Strong computer skills, proficient in G-suite and Microsoft Excel
• Outstanding verbal and written communication skills
• Strong time management and organizational skills
• Ability to maintain a high degree of confidentiality
• Personable, reliable, courteous
• Ability to work flexible hours and work around a changing schedule

Benefits

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events