Apply Today to Become an Employee Owner at PAQ, Inc./Food 4 Less/Rancho San Miguel Markets and Gain Access to Some of the Best Benefits in the Industry! Combo Clerks are crucial in in-store operations, often being customers' final point of contact. They are responsible for accurately processing various forms of payment for store merchandise.
Requirements
- Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
- Accurately identify produce items and process produce codes.
- Process all forms of transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC).
- Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving.
- Follow detailed payment acceptance processes to ensure accuracy and minimize losses for the company and customers.
- Efficiently and accurately process all store merchandise at the register, maintaining a sufficient scan rate to minimize customer wait times.
- Prepare and maintain accurate records for cash drops and cash and coin needs for the register throughout the shift.
- Adhere to all company policies, including accounting for items at the bottom of the basket.
- Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors.
- Utilize supervisor assistance to void items or transactions and resolve technical issues at the check stand.
- Supervise and operate self-checkout (SCO) stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed.
- Reconcile the assigned till at the end of the shift, accurately balancing each form of payment and the total amount processed for the day.
- Process customer transactions accurately and efficiently through the Point of Sale (POS) system.
- Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers.
- Report potentially unsafe conditions and suspicious activities to ensure a safe store environment.
- Validate denominations of $20 or higher for authenticity and inform management of counterfeit bills.
- Perform other duties as assigned.
Benefits
- Excellent health benefits
- Enrollment in our ESOP after 1 year
- Career advancement opportunities
- Paid vacation and sick leave
- Competitive wages
- Tuition reimbursement
- Employee assistance program
