The Banquet Manager position supports the General Manager and oversees service styles, pre-planning logistics, and post-event cleanup. The role is responsible for providing leadership support and assistance with Catering and Bar activities, and maintaining high standards of customer service, safety, cleanliness, and sanitation.
Requirements
- 3-5 years of experience in catering within public venues or convention centers
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner
- Ability to make sound business/operations decisions quickly and under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing bar locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+
- Ability to work a variable work schedule (including evenings and weekends, as required)
- Good verbal and written communication skills
- Must have strong communication skills
- Must be self-confident and driven
- Have a high level of social contact. Ability to work closely with staff and deal often with patrons
- Must be able to supervise, coach, and train employees
- Must be able to provide excellent service to all patrons
- General knowledge for the health and safety of patrons and staff
- Analyze ideas and use logic to determine strengths and weaknesses
Benefits
- Health, Dental and Vision Insurance
- 401(k) Savings Plan
- 401(k) matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
