Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
The Service Desk Analyst provides first-level ICT support to staff across the organisation, ensuring incidents and service requests are resolved efficiently and in line with agreed service desk processes. The role plays a key part in minimising system downtime, supporting mission-critical services and delivering a high-quality customer experience.
Company
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Public Administration
NSW Government is the governing authority of New South Wales, Australia, responsible for creating and enforcing laws and policies that shape the state’s economic, social, and environmental landscape. It delivers a broad portfolio of services—including health, education, transport, infrastructure, and digital innovation—to residents, businesses, and community groups across the state. The government prioritizes customer‑centric service delivery, leveraging technology to streamline access and improve transparency, and maintains an active online presence to keep stakeholders informed and engaged. NSW Government’s distinctive approach combines large‑scale public administration with a commitment to responsive communication and community‑focused initiatives, positioning it as a leader in modern governance and public service excellence.