Customer Experience Team Mamber

Deliver friendly customer service, help customers shop, and ensure a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store.

Requirements

• Deliver friendly customer service
• Help customers shop and locate products
• Provide a fast and friendly checkout experience
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs
• Interact with others in an accepting and respectful manner
• Cross trained in Custom Framing selling and production

Benefits

• Health insurance
• Paid time off
• Tuition assistance
• Employee discounts