Service Design & Introduction Manager - Gov Contract - Outside IR35

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. We are looking for an experienced SD&I contractor to join our team.

Requirements

• Strong track record of performing a Service Design and Introduction role
• Proven knowledge and understanding of how these align with ITIL processes
• Experience of working in a high-pressured environment
• ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable)
• Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis
• Supplier management experience
• Experience in case management toolsets – preferably ServiceNow
• Excellent working knowledge of Microsoft Office – particularly Excel
• Proven experience in communicating with a variety of stakeholders at different levels
• Strong Team working skills
• Able to work without supervision
• Strong inter-personal skills

Benefits

• CONTRACT RATE: £425 per day Outside IR35
• 4 month initial contract starting asap
• Remote