Operations Technician III - Public Sector

Lumen is seeking an Operations Technician III - Public Sector to perform position in the GSD NOC on U.S. Government owned networks. The role requires a strong working knowledge and experience on DWDM Transport, Metro Ethernet and IP communications, as well as technical knowledge and experience on contemporary technologies such as MPLS, TDM, Ethernet, eLAN, eLine, TCP/IP, BGP, QoS, IP, etc. The ideal candidate will have a minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems, and/or Ethernet, VPLS, IP, MPLS.

Requirements

• Minimum of 5+ years' experience with Optical long-haul and metro transport networks, DWDM wavelength systems, and/or Ethernet, VPLS, IP, MPLS
• Previous experience troubleshooting Layer 1 backbone equipment and fiber, alt-routing services, using signal flow and alarming to properly diagnose faults and failures, network segmentation to isolate circuit layer faults, determining failed equipment
• Broad experience with various vendor platforms for optical networks – Infinera, Ciena, Cisco, Lucent, Fujitsu
• Previous experience with broadband circuit maintenance, testing and restoration, provisioning databases and circuit activations
• Previous experience with routers, IP protocols, configurations, interfaces
• Ability to analyze, test and repair Layer 2/3 network problems
• Ability to test using standard protocols, as well as Iperf and Brix platforms
• Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management
• Ability to relate technical issues to management and Gov't personnel
• Prior experience with Transport platforms (i.e. Ciena, Infinera, Tellabs) and Data platforms (Cisco, Juniper, Nokia)
• Experience with provisioning and circuit database systems, trouble ticketing platforms (Ops Console), vendor EMS applications, other automation tools and platforms

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Bonus structure
• Long-term incentives