The Langham, Chicago is seeking a Room Attendant-Full Time to provide exceptional quality housekeeping services to enhance the overall guest experience. The successful candidate will be responsible for cleaning guest rooms, making beds, replenishing amenities, and ensuring all collateral in the room looks brand new.
Requirements
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents
- Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs
- Respond quickly and efficiently to all guest requests
- Makes up rollaway beds and cribs in a vacated room and notifies housekeeping attendants for them to be properly stored
- Properly uses, keeps secure and returns the pass key or section master to the Housekeeping Office or Security at the end of every shift
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
- Push and pull vacuum throughout entire room and empty trash
- Replenish amenities, linens, and supplies in guest room
- Practices chemical safety rules and follows procedures for needles and other hazardous materials
- Ensures all collateral in room looks brand new
- Sign for room keys and restock supply bags
- Visually inspect room for cleanliness and appearance and signify completion for room
- Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested
- Report all suspicious persons, activities or hazardous conditions to the Security Department
- Turn in all items found in the employee’s working area to hotel lost and found department
- Other duties as assigned by supervisor and assist colleagues whenever needed
Benefits
- Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
- Paid Holidays
- Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
- Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
- Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
- 401k plan with Roth option and employer match
- Free meals while on duty
- Uniforms and cleaning of uniforms (for applicable positions)
- Free and discounted hotel stays
- Discounted parking
- Guidance Resources – company paid benefit for personal counseling
