The Regional Account Manager (RAM), Exterior Products reports to the District Sales Manager and works with a regional team of sellers. The role is responsible for defending business, gaining customer wallet share, while driving material conversion and growing market share, expanding premium product adoption.
Requirements
- Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
- Defend business by maintaining strong, long‐term relationships with key customer accounts through consistent engagement, responsiveness, and value‐added support.
- Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
- Develop structured account plans and execute growth targets for each key account.
- Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
- Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
- Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
- Use data to forecast account performance, identify trends, and prioritize actions.
- Engages market stakeholders to generate downstream demand for Exteriors products across assigned customers; enables cross-selling to support Channel Managers.
- Builds long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth priorities.
- Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives.
- Ability to tailor engagement and messaging to segment-specific needs.
- Develop and execute district plan that translates regional priorities into weekly/daily activity.
- Manage pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback.
Benefits
- competitive salary and bonus eligibility
- day-one health coverage medical, dental, vision, life insurance
- vacation and company holidays
- 401(k) with 6% match
- Employee Stock Purchase plan (ESP)
- parental leave, wellness programs
