Global Process Owner - Order to Cash

We are seeking an experienced and results-driven Order-to-Cash (OTC) Business Process Owner to lead the end-to-end implementation of SAP S/4HANA within the OTC workstream. The Global Process Owner (GPO) for OTC is accountable for defining, governing, and making key decisions on order capture, credit management, pricing, delivery, billing, and collections across the enterprise.

Requirements

• Lead the OTC Workstream throughout the full global ERP implementation lifecycle.
• Act as the primary liaison between Customer Success and functional/technical teams within the ERP project team.
• Document and validate current order entry, credit checks, pricing, invoicing, and dispute management processing.
• Participate in SAP design workshops related to OTC to ensure alignment with business requirements and system configurations aligned to SAP best practices.
• Validate SAP configurations and process flows and drive adoption of standardized sales and distribution processes and compliance globally.
• Lead UAT (User Acceptance Testing) for OTC scenarios and sign off on readiness for deployment.
• Provide input for training and change management activities.
• Champion adoption of standardized procurement processes and compliance globally.
• Collaborate with business stakeholders, process owners, and SI Partner to define and document business requirements, process flows, and system configurations aligned to SAP best practices
• Drive and own final decisions relative to OTC standard processes and configuration with SAP to ensure global harmonization, accuracy, and alignment with business strategy within the ERP solution
• Own key project deliverables including process flows, functional specifications, test plans, training documentation, and change management artifacts.
• Monitor key project milestones and deliverables for the P2P stream, ensuring adherence to timeline, scope, and quality standards.

Benefits

• Comprehensive benefits package
• 401(k) plan with company matching contributions
• Paid time off
• Company designated holidays
• Parental leave after one year
• Optional employee-paid programs