Digital Products Analyst (TEMP-to-HIRE)

As a Digital Solutions Analyst at iCrossing, you will be part of an integrated cross functional team driving client outcomes. This role will play a key role in clarifying the client needs and alignment. You will also be embedded with Agile delivery teams to document, guide, and communicate the overall solution.

Requirements

• Define and document digital transformation journeys including mapping to pragmatic executable, technical requirements
• Conduct all aspects of the requirements process to support complex digital projects being defined, designed, and developed on behalf of our clients using Agile Scrum methodology
• Create requirements and related artifacts for digital projects, including User Stories, Use Cases, Process and Data Flow diagrams
• Work with digital, integration, and data technologies to design and implement new customer experience strategies and innovative solutions
• Create detailed functional specifications that document the agreed interface behavior for all types of users of the system and as well as any back-end business rules or data requirements
• Support the technology team by reviewing requirements and specifications as well as responding to requests for clarification and deeper analysis
• Partner with the QA team by reviewing and providing feedback on test cases, logging and prioritizing defects as well as keeping requirements documentation up to date with any changes
• Find and amplify the voices of the customer, employee, and partner to guide innovative, pragmatic digital solutions
• Be a key contributor in digital technology and strategy engagements - build the client relationship, map key technical inputs, project delivery, and overall program success
• Can identify risks and issues and report them to the project lead for awareness and resolution
• Become the functional owner and the go to person for any questions about the functionality

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and sick time
• Parental Leave
• Employee assistance program and other company benefits