Assistant Executive Housekeeper

Join us as Assistant Executive Housekeeper at Park Hyatt Chicago, a Forbes Four-Star hotel. Curate timeless elegance, perfect every detail, and lead a team of dedicated room attendants. Collaborate with operational teams to ensure seamless execution and flawless presentation.

Requirements

• Luxury Experience: 2–3 years minimum of progressive leadership experience in hotel housekeeping or rooms division, ideally within a luxury or Forbes‐rated property where precision and presentation are paramount.
• Hospitality Education: Degree in Hospitality or Hotel Management preferred, reflecting a foundation in service excellence and operational sophistication.
• Forbes Standards: Deep familiarity with Forbes Travel Guide principles and an unwavering commitment to flawless cleanliness, refined aesthetics, and elevated service delivery.
• Leadership Excellence: A poised, inspirational leader with the ability to cultivate engaged, high‐performing teams through clarity, motivation, and genuine care.
• Communication Mastery: Refined verbal and written communication skills, with the grace and professionalism required to interact seamlessly with guests, colleagues, and leadership.
• Guest Anticipation: Demonstrated ability to elevate guest satisfaction through thoughtful, anticipatory service that reflects an intuitive understanding of luxury expectations.
• Interpersonal Skills: Strong interpersonal awareness and a collaborative mindset, fostering trust, teamwork, and a positive departmental culture.
• Operational Precision: Exceptional organizational skills with the ability to manage time, resources, and priorities in a dynamic, fast‐paced environment.
• Technical Proficiency: Proficiency in Microsoft Word, Excel, and housekeeping or property‐management systems, with the ability to navigate technology that supports operational excellence.
• Problem‐Solving: A composed, solutions‐oriented approach to resolving guest concerns and operational challenges with professionalism and discretion.
• Schedule Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with business needs and luxury service demands.

Benefits

• Health Insurance Eligibility: Available after 30 days of employment.
• 401(k) Eligibility: Available after 30 days of employment.
• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
• Monthly Fitness Membership Reimbursement: Available up to a specified limit.
• Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
• Paid Time Off & Holidays: Provided according to company policy.
• Discounted Colleague Rate Room Nights: Available based on room availability.
• Complimentary Room Nights: Offered based on availability.
• Complimentary Meals: Available in the colleague dining room.
• On-Site Bike Rack: Provided for colleague use.