Site Manager | COL

The Site Manager manages the daily operations for a XXX-unit supportive housing site located in the Tenderloin Neighborhood of San Francisco. They oversee all aspects of operations, ensuring efficient management, resident satisfaction, and the physical upkeep of the building. Reporting to the Regional Property Director, the Site Manager is responsible for supervising the on-site team, including the Maintenance Supervisor, and Assistant Site Manager. They work closely with the maintenance and resident services teams to address tenant needs, enforce lease terms and house rules, and maintain a safe, clean, and empowering living environment.

Requirements

• High school diploma required.
• Certification in property or affordable housing management preferred (Tax Credit Certification) or completed within 6 months of hire date.
• Minimum three (3) years of experience working in the housing (affordable or supportive) field with a strong knowledge of the San Francisco housing market and geography.
• Preferred experience as a supervisor of multi-family housing or five (5) years’ experience as a manager of multi-family housing.
• Supervisory experience managing on-site property staff, including maintenance and administrative personnel.
• Experience operating buildings with multiple funding sources, restrictions, qualifications, and certification requirements is a plus. Specifically, Tax Credit and Public Housing Authority experience.
• Knowledge of federal, state, and local fair housing laws.
• Strong knowledge of San Francisco housing regulations, including fair housing laws.
• Mathematical Skills: Ability to understand both simple and complex mathematical concepts and be able to accurately apply this understanding in the performance of the job. Examples of these concepts include addition, subtraction, multiplication, division, fractions, percentages and ratios.
• Ability to work with numbers, including financial spreadsheets.
• Ability to handle daily responsibilities, crisis situations, multiple tasks, and projects with minimal supervision.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent decision-making, interpersonal, and conflict-resolution skills.
• Knowledge of and experience with supervising individuals with little or no property management experience.
• Valid and current California Driver's License.
• Valid phone number required.

Benefits

• 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance
• FSA for childcare, medical and commuter expenses
• 403(b) retirement investment plan with employer match
• Employee Assistance Program
• paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off
• PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service)
• 14 paid holidays with one floating day for your birthday, and of course, sick time accrual