The Floor Director is responsible for leading the sales team and providing extraordinary service to clients in a fast-paced, luxury environment. This role requires strong leadership, communication, and problem-solving skills, as well as a keen eye for product and future trends.
Requirements
- Minimum 3 years prior Store Management experience, or flag ship Assistant Store Manager Experience
- Previous buying experience relative to Floor responsibility
- Individual Management of multi person teams
- Prior reporting functions to Executive management and Merchant levels
- Bachelor’s Degree preferred
- Managing people and projects, a good team leader, and motivational mentor
- Creativity within effective business management and growth
- Detailed, diligent, thorough, reliable, effective time management skills
- Effective decision making skills
- Proficient at presentations, store meetings, Commercial Director and Executive visits
- Working knowledge of Excel, Lotus Notes, Microsoft Office, Powerpoint (preferred)
- Comfortable with calculations and formulas
- Need to be a critical and creative thinker
- Even tempered and ability to continuously multi-task
- Managing stress and coaching through conflict when needed
- Resolution on store issues by floor, and in total when manager on duty
- Experience working with public and independently satisfy client requests
- Prioritize tasks and communicate time sensitive information to appropriate parties
- Keen eye to product and future trends needed for buying responsibility
- Must be extremely professional and able to interact with all levels of management and the public.
- Knowledge of French language helpful
Benefits
- Commission and bonus incentives based on sales performance
- Medical, Dental, Vision
- Life Insurance and Disability
- Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
- Paid Parental leave and transition time
- 401(k) and Roth Retirement plan with company matching and profit sharing
- Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
- Product discount and EAP resources
- Access to Calm App, Health Advocate, Family Building Support and more!
