Senior Product Operations Specialist (12 Months Contract)

The Senior Product Operations Specialist will own the operational lifecycle of product development, launch, and maintenance for HelloFresh and Chefs Plate, reporting to the Manager, Product Operations. The role will bridge the gap between strategy and execution, ensuring the Product teams operate at peak efficiency, and will be responsible for cross-functional leadership, program management, operational excellence, process innovation, data and UX insights, and mentorship.

Requirements

• 3–5+ years of experience in product operations, program management, or a similar fast-paced operational role.
• Advanced proficiency in Google Sheets and SQL is a must.
• Exceptional written and verbal communication skills, with a proven ability to manage complex cross-functional relationships and influence stakeholders.
• A self-starter mindset with the ability to work independently, troubleshoot complex issues, and proactively seek out process improvements.
• An unwavering eye for detail and the organizational skills required to manage multiple high-stakes deadlines simultaneously.

Benefits

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Flexible Hybrid Approach
• Working Conditions - We use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.)