New England Transportation Business Group Professional Services Leader

We are seeking a New England Transportation Business Group Professional Services Leader to develop, coordinate, and improve technical competencies of Business Group staff to meet client needs and market drivers. The role will also supervise business class leads, lead and monitor development and training of area staff, and participate in project reviews and business meetings.

Requirements

• Responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers
• Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level
• Supervise business class leads to ensure the New England Area Transportation Business Group Team functions as a unit and that delivery teams are empowered, supported to provide excellent client service
• Lead and monitor development and training of area staff in technical and business competencies
• Partner with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas
• Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned
• Lead and participate in project reviews and support project teams with management of claims and losses
• Participate in 0% reviews and project reviews, participate in business meetings
• Review hiring needs, requisitions and offers as delegated by Business Group Manager
• Participate in key pursuit teaming, staffing discussion and fee development
• Partner with Market Sector Leaders and Project Delivery Leader
• Oversee technical and digital delivery evolution, in collaboration with subject matter experts
• Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA (Matrix of Authority)
• Oversee and ensure implementation of quality, standards, and best practices
• Collaborate with Area operations, market sectors, business classes, and delivery leaders
• Review and approve fee proposals as delegated by Business Group Manager
• Serve as a champion for BGX (cross business sector partnership) opportunities
• Support communication and coordination within all business groups
• Perform other duties as needed

Benefits

• Medical
• Dental
• Vision
• Short and long-term disability
• Life insurance
• Employee assistance program
• Paid time away
• Parental leave
• Paid holidays
• Retirement savings plan with employer match
• Employee referral bonus
• Tuition reimbursement