Become a part of our amazing team and inspire our guests and colleagues as Assistant Sales Manager (m/f/d) - Entertainment & Government. The Great Place to Work Institute has already awarded Hyatt Hotels in Germany several times as one of the 'Best Employers'. The benefits we offer are as diverse as our team is. Look forward to an environment where team spirit is lived and you and your needs are taken into account.
Requirements
- Building, maintaining, and developing relationships with existing customers, key accounts, and new customers based on the hotel's sales strategy with a focus on the Entertainment & Government segment
- Preparation, coordination, creation, and follow-up of offers, contracts, and individual inquiries
- Expansion of your own network through regular customer meetings and our regular guests
- Proactive implementation and monitoring of sales KPIs and reporting to the Assoc. Director of Sales & Director of Sales & Marketing
- Active participation in sales calls, customer meetings, site inspections, familiarization trips (FAMs), trade fairs, and industry events
- Preparation and care of customer events in accordance with the budget guidelines
- Regular planning and implementation of sales-promoting measures
- Active and planned customer advertising with the aim of maximizing event and group sales
- Implementation of marketing actions and promotion of our customer loyalty programs
- Identification of market opportunities and new business fields
- Operational support with booked business (e.g., internal handovers, coordination with operations, customer care before, during, and after the event) - also in dynamic or short-term situations
- Observation of competitors and market trends, as well as derivation of recommendations for strengthening the competitive position
- Price finding in consultation with the Yield Team
- Contribution to the creation of offers and contracts, acceptance and qualification of event and group inquiries, as well as care of corporate regular guests
- Close cooperation with the sales teams of the Hyatt Hotels in Germany, as well as with the internal event sales team
- Help with the introduction of new staff members, apprentices, and interns
- Maintenance of a structured and up-to-date CRM system, including reporting on accounts and performance
- Taking on special projects
- Prioritizing tasks and themes safely in a demanding, time-critical sales environment
Benefits
- Unlimited employment contract
- Regular development discussions, training offers, further education and exchange opportunities
- Occupational pension with HOGAplus pension
- Contribution to contributions with a pension value
- Holiday - we can cover
- Discover Hyatt Hotels around the world for free - already after three months of employment (12 nights per year for two people, you only pay taxes)
- 30 days of vacation and 15 euros of vacation allowance gross per day
- The opportunity to take a sabbatical and take a break
- The opportunity to receive additional vacation days through our internal award program
- Fair working hours, which are recorded via an electronic system - no overtime is lost
- Daily free, fresh employee food and unlimited soft drinks, coffee, tea, cocoa, etc. in the modern employee restaurant 'Berlini'
- Free uniform and laundry
- Team and employee events
- Further discounts, premiums, and social benefits
- Discounts in our restaurants and bars - dine like our guests
- Premiums for recruited employees* (Hy-Recruiter Program)
- Wellhub membership with access to over 2,000 fitness options
- Collect points for each guest registration at 'World of Hyatt' and redeem them for a prize
- Participation in Social Days - the opportunity to engage in a social institution or the like once a year for free
