PACE Transportation Supervisor (Central Valley PACE - Modesto)

Plans, organizes and implements the transportation services of the day health center. Supervises daily activities of coordinators, drivers and aides, and coordinates outside service providers.

Requirements

• Plans and coordinates all scheduling activities related to transportation for Central Valley PACE participants.
• Supervises daily activities of the coordinator, drivers and aides.
• Responsible for coordination of all outside service providers of transportation.
• Reviews and verifies all bills for services provided by outside contractors.
• Assures all necessary program records are maintained according to policy.
• Participates as a member of the Interdisciplinary Team (IDT). Attends staff meetings and takes part in participant care planning.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Participating in performance reviews, monitoring budgetary practices, preparing staff schedules, developing and implementing performance improvement activities and providing off-hours administrative and in-person support.
• Conduct system-wide analysis of transportation operations to ensure efficiency.
• Coordinate resources across staff and contracted vendors and engage with vendors based on contractual thresholds, and reprioritize participant trips.
• Maintaining and communicating policies and procedures clearly.
• Makes adjustments to routes/trips on short notice and communicate changes.
• Investigate participant/caregiver complaints and escalate to the quality team when necessary.
• Model and promote service excellence and respectful relationships with participants, caregivers, and staff.
• Observe each participant for any change in physical, mental, emotional and social functioning and shall report such changes to the licensed nurse.
• Assists passengers on and off the van in a safe and courteous manner. Will work with medical equipment and manage other emergencies that may arise.
• Ensures vehicle inspection logs are maintained and required maintenance completed.
• Serves as a backup driver as necessary.
• Communicates scheduling to essential transportation team members to ensure all routes are appropriately scheduled.
• Other projects and duties as assigned.

Benefits

• Paid time off
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance