The VPC Team Lead is responsible for assisting the VPC Supervisor and leading team members in their daily processes on the VPC Entrance/Exit Sides and the VPC Line.
Requirements
- Perform and oversee the performance of various duties on the VPC Entrance/Exit Side and the VPC Line
- Communicate work assignments and monitor progress toward completion throughout the day
- Keep crew advised of changing priorities and assignments
- Ensure team members are in compliance with established SWIS, policies, and procedures
- Report to the Supervisor any team member that demonstrates poor work performance, tardiness, negative behavior, inappropriate dress, or unwillingness to assist others
- Assist with shift start/end duties
- Conduct daily pre-shift team meetings (Exit Side and/or Entrance Side) and communicate any process changes and/or updates to team members
- Keep Line Stops and Missed Chocks at a minimum
- Report any processing concerns with Supervisor/Assistant Manager immediately
- Check line inventory and alert warehouse if reference material and throw-in levels are low
- Effectively communicate and review processes/procedures on a regular basis, and correct members' actions when necessary
- Ensure team members are properly trained and have the necessary tools to perform the assigned tasks
- Team member must know all inspection positions of the VPC line
- Maintain the upkeep of monroney printers
- Communicate effectively with customers, Supervisors, and fellow peers to meet and exceed customer expectations
- Drive in/out with trainees (at the end of their training) to verify new driver's training has been thorough and successfully completed
- Monitor drivers to ensure processes and safety procedures are being properly followed
- Participate in monthly OSHA training and daily pre-shift meetings
- Assist with direct housekeeping duties to ensure a safe work environment
- Conduct daily Entry and Exit Side audits to ensure customer expectations are met
Benefits
- Medical, Dental, and Vision Insurance
- 100% Company Paid Employee Life Insurance & Short-Term Disability
- 14 paid Company Holidays
- 80 Hours of Vacation
- 40 Hours of Sick
- 401K w/ GENEROUS Match
- Eligible Tuition Reimbursement
- Eligible for Auto Allowance
- Eligible for Wellness Reimbursement of up to $50.00 Per Month
- Eligible to Receive Referral Bonuses
- Team Wear
- Eligible for Discretionary Bonus Annually
- Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!
