Operations Agent

An Operations Agent provides legendary Customer Service by assuring the weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.

Requirements

• Arrange for fueling of aircraft as required
• Advises Dispatch, FLIFO, and Stations of flight departures/arrivals
• Prepare weight and balance forms
• Close out flights; file and maintain accurate flight papers
• Prepare dispatch release forms and collect weather reports from OTIS for the Crew
• Coordinate special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers, and special emergency cleaning
• Operate boarding bridge, coordinate boarding and deplaning Customers
• Work with Gate Agents in expediting the check-in process collect boarding passes and/or electronic boarding data, and verify boarding counts
• Handle Station AMS and radio communications traffic
• Prepare dispatch release forms and collect weather reports from the informational system for Crewmembers and keep all Station Team members apprised of flight and weather information
• Responsible for ground security and assuring operations follow security procedures
• Must be able to communicate information and instructions verbally or via radio equipment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance