Military Retail Keyholder

As a Military Retail Keyholder at GameStop, you will provide outstanding guest service experiences, drive sales and guest loyalty, and assist with supervising store activities. You will be responsible for creating a clean, organized environment, sharing product and gaming knowledge with guests, and creating guest loyalty and repeat business.

Requirements

• Selling Passion: Enjoy active selling, including exploring and creating guest needs and closing the sale.
• Provide world-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop.
• Promptly process accurate guest purchases/return transactions via Point-of-Sale (POS) computer system.
• Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided.
• Solution Selling Focus: Drive sales and guest loyalty by creating complete, lasting guest solutions.
• Team Support: Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and responding effectively to feedback.
• Assist with supervising Game Advisors to achieve optimum guest service at all times and ensure that world-class guest service is consistently provided.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations.
• Operational Agility: Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.

Benefits

• 401(k)
• Paid time off
• Dental
• Vision
• Health insurance