Full Time Assistant Store Manager (Store 5367)

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.

Requirements

• Provide best-in-class guest service
• Support the total shopping environment
• Promptly and accurately process guest purchases/return transactions
• Respond to guest comments or questions in person or on the phone
• Promote GameStop’s unique guest benefits
• Assist the Store Manager with setting guest service expectations for store associates
• Observe associate performance, provide timely and appropriate feedback
• Provide timely and appropriate recognition and feedback to all store associates
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training
• Along with the Store Manager, schedule store associates
• Approve payroll, enter paid time off
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines
• Ensure Omni-Channel orders are fulfilled and shipped daily
• Protect company assets through effective inventory control and loss prevention practices
• Support store team in meeting and exceeding sales, profit, and shrink goals
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
• Process defectives/recalls and stock pulls accurately and promptly
• Maintain awareness of associate and guest safety
• Assist in maintaining store records/files in a neat and organized manner
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager
• Consistently adhere to GameStop policies and procedures

Benefits

• Incentive programs
• Health benefits
• Paid time off
• 401(k)
• Employee discount
• Casual work environment
• Bonus and/or other incentives