Full Time Assistant Store Manager (Store 2782)

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Requirements

• Provide best-in-class guest service
• Support the total shopping environment
• Promptly and accurately process guest purchases/return transactions
• Respond to guest comments or questions
• Promote GameStop's unique guest benefits
• Assist the Store Manager with setting guest service expectations
• Observe associate performance, provide timely and appropriate feedback
• Provide timely and appropriate recognition and feedback to all store associates
• Ensure store associates have completed all onboarding, job training, and compliance training
• Supervise staffing levels to achieve optimum guest service
• Approve payroll, enter paid time off, make time edits, and verify that store associates are paid for all time worked
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines
• Protect company assets through effective inventory control and loss prevention practices
• Support store team in meeting and exceeding sales, profit, and shrink goals
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures
• Count, balance, and reconcile daily business transaction totals correctly and accurately
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
• Process defectives/recalls and stock pulls accurately and promptly
• Maintain awareness of associate and guest safety
• Assist in maintaining store records/files in a neat and organized manner
• Supervise and delegate tasks to Sales Associates and Retail Keyholders
• Consistently adhere to GameStop policies and procedures
• Adhere to all opening and closing procedures

Benefits

• Full-time store positions at GameStop are eligible to participate in incentive programs
• 401(k)
• paid time off
• dental
• vision
• health insurance
• bonus and/or other incentives