Fiber Network Field Technician

Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer’s premise, as well as installation activity at the fiber hub. Performs other duties as required.

Requirements

• Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services.
• Installs and configures routers, set top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer’s PC.
• Interfaces with customer to negotiate the placement of equipment, may assist with account registration, e-mail, and web access, and training the customer on how to use the new equipment.
• Interprets schematic work order drawings to determine job specifications and installation needs.
• Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
• May be required to perform other duties of the Customer Service Technician II classification.
• Must possess the ability to perceive difference in colors.
• Must possess the ability to distinguish audible tones/levels.

Benefits

• Paid Time Off
• 401k Matching