FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We are looking for a Field Care Specialist for our team in Pennsylvania.
Requirements
- Schedule and perform initial home assessments (virtual and in-person) to screen for Home Health functional scale eligibility (ADL/IADL); develop caregiver emergency backup plan
- Serve as an internal expert on the waiver member and caregiver onboarding experience, assisting orientation and remote onboarding from start to finish to ensure consent and acceptance
- Perform In-Home Assessments quarterly for all assigned cases on care
- Ensure compliant annual training for each caregiver that reflects the waiver members assessed needs through in person or web-based training or in another manner that is meaningful to the Caregiver
- Ensure annual TB Risk Assessments are completed by each caregiver via DocuSign process
- Ensure compliance with provisional background checks
- Conduct internal audits of current on-care records to ensure compliance with state regulations
- Serve as an on-call backup for emergent patient situations where caregiver is not available
- Participate in meetings, provider fairs, and other stakeholder functions within the assigned area of coverage
- Escalate Participant and Caregiver related issues to leadership, such as noticeable decline in the Participants health (as identified during quarterly visits), any indications of abuse or neglect, etc.
- Perform additional home visits if the need is identified during the Care Team’s review of Daily Notes or through other contact with the Participant or Caregiver
- Track all activities through entries into CRM (Salesforce)
- Function within the timeframes of a fast-paced home healthcare environment
- Performs other duties as required or assigned
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
