Senior Director - Business Continuity Management (Hybrid)

The Senior Director of Business Continuity Management (BCM) is responsible for leading the enterprise-wide resilience strategy to ensure the organization can withstand, respond to, and recover from business disruptions.

Requirements

• Develop and execute a comprehensive enterprise-wide Business Continuity and Operational Resilience strategy aligned with corporate objectives and risk appetite.
• Establish governance structures, policies, and standards for continuity and recovery programs.
• Serve as the executive sponsor for enterprise resilience initiatives.
• Provide regular updates to executive leadership and Board committees.
• Oversee Business Impact Analyses (BIA), risk assessments, and continuity planning across all business units.
• Ensure clearly defined Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and Minimum Business Continuity Objectives (MBCOs).
• Maintain centralized oversight of Business Continuity Plans (BCPs), Disaster Recovery (DR) plans, and Crisis Management protocols.
• Drive integration between BCM, IT Disaster Recovery, Cybersecurity, Third-Party Risk, and Enterprise Risk Management (ERM).
• Lead enterprise crisis management framework and executive response structure.
• Serve as senior advisor to executive leadership during major incidents.
• Oversee crisis simulations, tabletop exercises, and enterprise-wide testing programs.
• Ensure post-incident reviews are conducted and corrective actions implemented.
• Ensure program compliance with applicable regulatory and industry standards (e.g., ISO 22301, FFIEC, OCC, SOC, etc.).
• Act as primary point of contact for regulators and auditors regarding business continuity.
• Oversee audit responses and remediation activities.
• Integrate business continuity requirements into vendor risk management processes.
• Ensure critical third parties meet continuity and recovery expectations.
• Strengthen supply chain resilience strategies.
• Promote a culture of resilience across the organization.
• Develop executive and employee training programs on crisis management and continuity preparedness.
• Coach senior leaders on continuity ownership within their business units.
• Establish KPIs and KRIs to measure program effectiveness and resilience maturity.
• Conduct maturity assessments and benchmark against industry best practices.
• Drive continuous improvement initiatives based on emerging risks and lessons learned.

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan