At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
Requirements
- Define and communicate the product vision, business outcomes, and success metrics for assigned initiatives.
- Translate strategic goals into actionable product roadmaps, ensuring alignment with organizational priorities.
- Lead early discovery and initiation activities, including process mapping, use case development, and value identification.
- Influence and guide cross-functional teams to ensure the product meets business requirements and delivers value.
- Scrutinize SI deliverables as they pertain to solution strategy, roadmap, design, and delivery and escalate issues to Senior Leadership, as appropriate.
- Support business process standardization and ensure new capabilities align with compliance and governance frameworks.
- Oversee business readiness planning, including communication, training, and adoption activities.
- Contribute to developing enterprise product management standards and frameworks for future modernization projects.
- Guide solution definition based on Market Conduct and FSRA strategy, SME input, IT input, Business input as well as input from the wider stakeholder community
- Track and report on team progress, capacity, and velocity.
- Keep leadership informed on product progress, risks, and dependencies through regular updates and reporting.
- Proactively identify and escalate critical issues, blockers, or decisions that require executive input.
- Prepare and present updates to leadership and steering committees on progress, priorities, and business impact.
- Ensure Quality: Accept or reject deliverables, provide feedback to the team, and advocate for the development process through to implementation.
- Track product performance metrics, user adoption, and feedback post-release.
- Review vendor deliverables to ensure alignment with business intent, quality expectations, and contractual commitments.
- Monitor adoption, user satisfaction, and system performance to identify enhancement opportunities.
- Lead retrospectives and implement lessons learned to improve delivery practices across programs.
- Establish, prioritize and manage the product backlog across agile teams using Azure DevOps, ensuring stories and features are well-defined and prioritized.
- Manage cross-product dependencies.
- Validate delivered functionality against acceptance criteria and ensure business readiness for go-live.
- Collaborate and Communicate: Work closely with project managers, business Subject Matter Experts (SMEs), external Systems Integrator (SI) and technical teams to plan and execute releases.
- Serve as the primary liaison between business units, delivery teams, and vendor partners to maintain shared understanding and direction.
- Coordinate across cross-functional streams to manage dependencies, align timelines, and validate deliverables.
- Leadership and Coaching: Serve as a key champion and voice of the MCBS across the Market Conduct division and other areas, as required.
- Play an active role in the Project Leadership Team, engaged daily with Business SMEs
Benefits
- Employer-matched defined benefit pension plan
- Comprehensive and competitive benefits plan
- Learning and development opportunities
- Wellbeing support
- Diversity, equity, inclusion and belonging support
- Community giving opportunities
