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Job description
The Service Delivery Manager is the primary point of contact for overall service delivery to Introducing Broker and Portfolio Manager clients of Fidelity Clearing Canada. They will act as a liaison between the client and the FCC back-office departments, ensuring that defined client service levels are being met.
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Finance
At Fidelity Canada, we’ve been committed to helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly striving to find new and better ways to help our clients. Fidelity Canada is part of a broader group of companies, collectively known as “Fidelity Investments”, one of the world’s largest providers of financial services. We employ over 1,600 full-time employees in offices across the country, headquartered in Toronto with regional offices in Montreal, Calgary, and Vancouver. Fidelity Canada is made up of two entities: Fidelity Investments Canada ULC (FIC) and Fidelity Clearing Canada ULC (FCC). Follow us on Instagram, Facebook, YouTube, Spotify, and Apple Podcasts: @FidelityCanada Legal: fid.me/socialmedia