Product Support Specialist

As a Product Support Specialist at Fidelity Canada, you will work closely with the Investment Analysts to build, update and enhance presentations and communications for Portfolio Managers and senior leadership. You will also perform data quality reviews, identify and implement solutions to improve efficiency and effectiveness, and support the production of fund update materials.

Requirements

• University degree or equivalent work experience
• 1-3 years of financial services experience, preferably with investment product experience
• Strong interest in developing product expertise and understanding how investment strategies translate into client outcomes
• Understanding and demonstrating curiosity for investing
• Proven ability to analyze, condense and communicate around large sets of data
• Excellent organizational skills
• Excellent communication skills, both verbal and written
• Ability to work well independently, as well as within a team, in a fast-paced environment
• Strong proficiency in MS Suite, including Microsoft Excel and PowerPoint
• Bilingualism (French/English), both verbal and written, is an asset
• Strong knowledge of VBA and Python is an asset

Benefits

• Flexible working arrangements
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, which include up to $5,000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including two paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation