Personal Lines - Insurance Coordinator

Join our team as a Personal Lines - Insurance Coordinator in a BRAND NEW ROLE within our Galway Family Office team! This role oversees all insurance matters across GFO client households, ensuring policies are properly maintained, coverage is regularly evaluated, and insurance records remain accurate. Work closely with clients, advisors, and insurance agents to monitor policies, review coverage alternatives, and maintain complete documentation.

Requirements

• At least 2+ years of Personal lines insurance account management experience
• Experience reviewing policies for complete coverage & making / explaining recommendations of policy adjustments
• Brokerage experience / experience getting quotes from various companies/carriers is preferred
• Strong problem-solving skills who adapt well to grey areas and going above & beyond to meet the client's needs
• Individuals who handle fast-paced environments well, with frequent interruptions & urgent pop-up tasks
• Professional communication skills – both written and verbal
• Positive and outgoing disposition, eager to work as a team but also functions well working independently
• Individuals with great customer service skills and who enjoy serving others!

Benefits

• Generous Paid Time Off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating company values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Pet Insurance
• Cancer Insurance
• Identity Theft & Fraud Protection Coverage
• Legal Planning
• Family Planning
• Menopause & Midlife Support
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs