Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues. Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions.
Requirements
- Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues.
- Evaluate client eligibility for CalAIM benefits in accordance with program criteria; compile, verify and submit supporting documentation to health plans for determination and approval.
- Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions.
- Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable.
- Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of community services.
- Assist in obtaining health coverage insurance and housing readiness documentation such as ID, social security card and income verification including coordination of transportation to appointments as necessary.
- Work in various environments, including shelters, street outreach, home visits, homeless encampments and community clinics.
- Maintains clients’ confidentiality and strict adherence to confidentiality requirements.
- Work with internal and external navigators from other agencies to ensure coordinated outreach approaches.
- Work with internal and external teams to confirm health coverage and ensure comprehensive health services, nutrition programs and other community resources.
- Maintain complete and timely client records, daily activity logs, mileage logs, and other reports as directed.
- Collaborate with ECM Care Managers to support individuals enrolled in the ECM program.
- Communicate with clients, caregivers, and multidisciplinary providers to coordinate care and ensure access to appropriate services.
- Attend team meetings, case conferences, training workshops and community meetings as needed.
- Other duties as assigned.
Benefits
- Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
- Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
- Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
- Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
- Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
- Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
- Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
- Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
