Customer Service Agent German speaking (Freelance)

We are looking for a Customer Service Agent who can speak German to provide excellent customer service via different communication channels. The ideal candidate will have excellent German language skills, strong interpersonal skills, and a passion for providing a great customer experience. The role involves working from home, answering customer questions, and resolving issues. The company offers a dynamic and innovative environment, flexible working hours, and opportunities for development and growth.

Requirements

• Excellent spelling and grammar of the German language at least C1 level
• Strong interpersonal skills and a passion for consistently providing a great customer experience
• Customer-centric approach
• Great listening skills
• Adaptability
• Eagerness to develop
• Multitasking skills
• Proven track record of excellent attendance and punctuality
• Ability to thrive in high-pressure situations
• Ability to work towards a monthly goal
• Strong demonstrable experience with the Internet and multiple software applications in the cloud

Benefits

• Flexible working hours
• Opportunities for development and growth
• Contribution to electricity, internet, and telephone expenses
• Own computer with two large screens (delivered to your home)
• Annual bonus based on company performance
• International work environment