Case Management Worker - Cosan Nua East: Support single individuals and families from different nationalities in IPAS accommodation in East Ireland, using holistic approaches to empower service users.
Requirements
- Social Studies /Case Management Accredited Qualification (essential)
- Full Valid Driver’s Licence and access to the use of a car (essential)
- At least two years of working, as a case manager with service users with complex needs and co-ordinating support plans for service users (essential)
- At least one year of regular use of IT systems with a good proficiency in Excel & Word
- At least one-year work experience of using Cloud applications, such as Salesforce
- Experience of working in liaison with other agencies within the voluntary and statutory sectors
- A clear understanding of the case management approach
- Experience in outreach or tenancy sustainment capacity
- Experience in working with families
- Work experience of working directly with people from different nationalities
- Good knowledge about the immigration system, legislation and nationality matters in Ireland
- An understanding of why people become homeless or may be at risk of homelessness and the issues they present with, particularly in relation to substance misuse
- An understanding of the Housing Led/First Strategy and familiarity with the Pathways to Home Strategy of the DHRE
- Excellent communication skills - both verbal and written and electronic (including statistical and qualitative reports)
- Ability to be a flexible and work in a variety of settings, with a variety of teams
- An ability with work collaboratively with other agencies (both statutory and voluntary), be able to demonstrate an excellent work ethic
- An ability to (and understanding of how to) advocate on behalf of the service users
- An understanding of the statutory and voluntary sector services available to immigrants and homeless people and/or people with alcohol misuse issue
- Ability to work according to the principles of Harm Reduction and Low threshold work
- Excellent organisational skills and communication skills
- An understanding of the health and safety issues, especially in regard to lone working
- An ability to show initiative and develop solutions to problems
Benefits
- Annual Leave Up to 3 years' service: 25 days per year
- 3 years' up to 5 years' service: 27 days per year
- Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
- 10 public holidays each year with Good Friday as discretionary day
- Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers
- Non-Shift Workers: Paid day off on public holidays
- Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu
- Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday
- Pension Matched by the employer
- Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments
- Life Assurance Four times salary
- Maternity /Adoptive Leave 18 weeks full pay
- Paternity Leave 2 weeks full pay
- Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
- Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family
- Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family
- Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role
- Online learning resources within Depaul’s award nominated online learning platform, Moodle
- Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid
- Hybrid/Flexible working DePaul support and embrace Flexible Working, including hybrid working and working from home, in line with the DePaul Working Policy (where appropriate and subject to role requirements and location)
