B&B Outreach Worker(Mat cover) - Cork

The B&B Outreach Worker will support homeless service users in B&B accommodation to secure sustainable housing solutions, accessing services and engaging with medical and other community-based services.

Requirements

• Social Studies /Case Management Accredited Qualification
• Certificate in homelessness prevention and intervention (Desirable)
• At least one year of working, as a case manager with service users with complex needs and co-ordinating support plans for service users.
• At least one year of regular use of IT systems with a good proficiency in Excel & Word
• At least one year’s work experience of using Cloud applications, such as Salesforce (Desirable)
• Experience of working in liaison with other agencies within the voluntary and statutory sectors
• A clear understanding of the case management approach
• Experience in outreach or tenancy sustainment capacity (desirable)
• An understanding of why people become homeless or may be at risk of homelessness and the issues they present with
• Excellent communication skills - both verbal and written and electronic (including statistical and qualitative reports).
• Ability to be a flexible and work in a variety of settings, with a variety of teams.
• An ability to work collaboratively with other agencies (both statutory and voluntary), be able to demonstrate an excellent work ethic.
• An ability to (and understanding of how to) advocate on behalf of the service users
• An understanding of the statutory and voluntary sector services available to homeless people and/or people with substance misuse issues.
• Ability to work according to the principles of Harm Reduction and Low threshold work.
• Excellent organisational skills and communication skills.
• An understanding of the health and safety issues, especially in regard to lone working
• An ability to show initiative and develop solutions to problems

Benefits

• Annual Leave
• Pension Matched by the employer
• Health Assistance
• Life Assurance
• Maternity /Adoptive Leave
• Paternity Leave
• Sick Leave
• Employee Assistance Program
• Learning and Development