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Job description
Lead the Network Operations Center (NOC) ensuring network reliability, availability and compliance with Customer Service Level Agreements (SLA's). Ensure that operational management policies, standards and procedures are properly implemented and maintained, including performance reporting, budget management, cost reduction, staffing, customer relationships and safety standards.
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Media & Communications • Construction
Crown Castle is a leading infrastructure provider that builds and maintains towers, small cells, and fiber networks nationwide, enabling reliable wireless connectivity for carriers, enterprises, and communities. Their core focus spans site leasing, development, and engineering, delivering end‑to‑end solutions from zoning and permitting to construction and fiber deployment. By partnering closely with carriers, tech firms, and local governments, Crown Castle accelerates the rollout of next‑generation networks while ensuring regulatory compliance and community integration. The company’s long‑standing reputation for quality, scalability, and collaborative innovation sets it apart as a trusted partner in the evolving telecom ecosystem.