Rooms Division Manager - The Queen's Cue & Boars Head Pub, Marriott Tribute Collection

The Queen's Cue and Crescent Hotels & Resorts is seeking a Rooms Division Manager to lead Front Office and Housekeeping in a boutique hotel. The role involves shaping the guest experience, setting service culture, and leading a team of hospitality professionals. The hotel is expected to open in Spring 2026.

Requirements

• 2+ years of experience in a senior Rooms, Front Office, or Rooms Division leadership role within a hotel environment
• Demonstrated experience leading both Front Office and Housekeeping departments
• Strong understanding of Rooms-related KPIs, labour management, and service recovery
• Experience working with Marriott systems such as Lightspeed, MARSHA, or other Marriott platforms
• Strong organizational and communication skills, with the ability to coach teams in real time
• Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays
• Pre-opening experience and familiarity with Marriott or lifestyle hotel brands is considered an asset
• Experience in a boutique, full-service hotel environment is considered beneficial

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RRSP matching program for eligible associates
• Discounts with Crescent managed properties in North America, and Marriott Worldwide for you & your family members
• Free parking and complimentary onsite gym access