Area Leisure Sales Manager - Dominica & Grenada

We are seeking a dynamic and results-driven Leisure Sales Manager to join our Caribbean Area Sales Team. This role will support three properties: InterContinental Dominica Cabrits Resort & Spa, Six Senses La Sagesse, Grenada, and InterContinental Grenada (opening in 2026).

Requirements

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
• Actively prospect, qualify, and close business with consortia, luxury lifestyle tour operators and wholesalers, and others.
• Promote and educate potential clients on the island destination, activities, and amenities.
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.
• Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
• Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.
• Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Actively seek and share group leads for other segments in sales.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Promote teamwork and quality service through daily communication and coordination with other departments.

Benefits

• Medical, dental, vision, life, and disability insurance
• Matching 401(k) retirement plan
• Generous paid vacation, holidays, and wellness days
• Global hotel discounts with IHG Employee Room Benefit Program