Senior Scrum Master - Retail/E-commerce

Concord is seeking a seasoned Scrum Master to join their team as a full-time consultant, supporting their retail vertical on large-scale initiatives. The ideal candidate will have a solid understanding of Agile delivery and digital commerce, with experience working with cross-functional teams to enable high-performing Agile practices.

Requirements

• 7–10+ years as a Scrum Master or Agile Delivery Lead supporting complex retail or digital commerce organizations
• Deep experience with eCommerce platforms, digital retail workflows, and optimization of customer-facing experiences
• Prior experience supporting enterprise-wide programs or multi-team delivery environments
• Strong understanding of Agile/Scrum and related frameworks; able to coach at the team and stakeholder level
• Hands-on experience with tools such as Jira, Confluence, and Agile reporting dashboards
• Relevant certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP, or similar

Benefits

• Health, Dental, and Vision Insurance
• Employer Contributions to Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Team Engagement Activities